As IPTV is a digital service delivered immediately after payment, it falls under the exception from the right of withdrawal in EU directive 2011/83/EU article 16(m).
**Satisfaction guarantee**
If you are not satisfied, contact WhatsApp support within 24 hours of purchase. If we cannot resolve the issue technically, we refund the purchase in full.
**Technical failures outside our control**
We do not refund failures caused by your ISP, hardware, VPN or other external factors.
Contact: WhatsApp +44 7307 410512 or support@premiumiptv.se.